Firstly, congratulations on providing a very good linen trouser. Also the personalisation with the calls to confirm the size and pockets, the wallet and the hand written postcard, made me feel like a customer who has been attended to well.
However, I found 2 issues on using the trousers-
1. The medium tag beneath the button on the front shows at times on wearing.
2. I was expecting the flies to be zippers instead of buttons. I don’t think this was mentioned anywhere before I ordered. I generally don’t wear button flies and hence have not used them much yet.
Customer service is excellent 👍